- PDF - 6.1 MiB
Organised by:
5 - Services
1 Living Stations Carlos VENTURA 2 Reinvent Stations & New lifestyle with Suica Naoya KOIDE - PDF - 3 MiB
3 The new business fronteer in services Giuseppe L’ABBATE - PDF - 6.2 MiB
4 Focus on new consumers Roger COURTENS - PDF - 769.2 KiB
5 Marketing des services Jean-Claude FAVIN LÉVÈQUE - PDF - 2 MiB
6 L’information dans les gares Jean-Paul JACQUOT - PDF - 216.9 KiB
7 L’information personnalisée aux voyageurs Hans Zimmermann - PDF - 2.8 MiB
8 Passenger Information Stéphane DEUX - PDF - 524.4 KiB
9 Transport company expectations Luisa VELARDI - PDF - 983.6 KiB
10 Innover pour satisfaire les clients Michel PÉROL - PDF - 1.6 MiB
11 Innovating to satisfy customers in vending Thomas NUSSBAUMER - PDF - 1.1 MiB
12 Comment rendre incontournable la restauration Jean-François CAMARTY - PDF - 1.6 MiB